Privacy Policy

Introduction

At DQIPTV.COM, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully. If you disagree with its terms, please discontinue use of our service.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number (WhatsApp), and country of residence provided when you purchase a subscription or request a free trial.
• Payment Information: We do not store credit card details. All payments are processed securely through our payment partners.
• Technical Information: IP address, device type, operating system, and general usage data for service optimisation and troubleshooting purposes.
• Communication Records: Records of communications with our support team via email or WhatsApp.

How We Use Your Information

We use the information we collect to:

• Activate and manage your IPTV subscription
• Provide customer support and resolve technical issues
• Send service-related notifications (account activation, renewal reminders)
• Improve our service quality and user experience
• Comply with legal obligations

We will never sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage & Security

Your personal data is stored securely on protected servers. We implement industry-standard security measures including encryption and access controls to protect your information from unauthorised access, disclosure, or destruction.

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at sales@dqiptv.com.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent, though some features of our service may not function properly without cookies.

Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing

To exercise any of these rights, contact us at sales@dqiptv.com.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: sales@dqiptv.com
• WhatsApp: (315) 355-7849
• Website: dqiptv.com